Twelve questions.

No. Norcut is trade-only — contractors, developers, installers, and multi-unit builders. If you run jobs and need a bulk channel, apply for an account at Account · Apply.

Submit a trade-account application with your company name, trade credentials, and the type of work you do. Sales reviews each application individually. Approved accounts unlock list pricing, volume tier visibility, and Net 30 eligibility. Start at Account · Apply.

Net 30 on approved trade accounts. New accounts run on prepay or credit card until terms are extended. All pricing is CAD, pre-GST. See Trade terms for the full schedule.

Yes. 15% off orders over $25,000 CAD pre-GST. 30% off orders over $60,000 CAD pre-GST. Glass panes are excluded from the qualifying total. Discounts apply to the kit subtotal; per-part pricing remains private. Detail on Trade terms.

Supplier turnover. There is no committed restock date at this time. The line pages have a Notify-when-in-stock capture — leave your account email plus a Contractor / Developer / Installer qualifier and you go on the list. Cable Series 3 is in stock and ships in 14 days from BC.

Yes. The estimator supports a Detail mode where each run gets its own line, height, mount, and finish. The kit consolidates posts, brackets, and sleeves across runs — the same hardware carries every line, so the shared parts count once.

Yes — Clear, Pinhead, and Frosted, all 5mm tempered, priced per square foot. Glass is third-party manufactured and excluded from volume-discount qualification totals. You can also bring your own panes; the Glass Series 2 frame is sold separately as a frame-only kit.

42in only. The height satisfies the residential and commercial guard requirements of NBC 2020 §3.4.6.5 [CODE-REF: TBD] for the applications we supply. Custom heights are not offered.

No. The estimator output is labeled Estimate · not a quote for a reason — final pricing comes from sales review of the project, the freight, and any line items the estimator does not capture. Submit the estimate as a quote request and sales confirms within one business day.

[TBD: 30 days standard from quote-issue date.]

Cable Series 3 ships in 14 days from BC. Fittings ship in 5 days. Picket Series 1 and Glass Series 2 are pending restock — no committed lead time until supplier inventory returns. See Shipping for transit times by region.

Stock parts are returnable within 30 days, unopened. Cut-to-length material and glass panes are non-returnable. See Returns for the full policy and the RA process.